Last week, JCK posted an article where their writers mystery shopped five jewelers. Rob Bates, Senior Editor, went to the Tiffany flagship store in midtown Manhattan. During his discussion with three of the Tiffany staff members, he asked about conflict diamonds, and got three different answers. Some of the information was accurate, some was not, even though the Tiffany company has take particular care in their buying and policies to avoid conflict diamonds, going beyond the Kimberley Process regulations to achieve a greater success.
Here is the article at Jeweler’s Circular Keystone online about Mystery Shopping: What Happened When I Asked About Conflict Diamonds